Privacy Policy
Introduction
This Privacy Policy describes how Vidya IT Service and its affiliates (collectively “Vidya IT Service, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website www.vidyaitservice.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:
- Personal data such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
- Sensitive personal data such as bank account details, credit/debit card information, biometric data (if applicable), etc., collected with your consent as per applicable laws.
We may track your behavior, preferences, and other information that you choose to provide on our Platform. Additionally, we collect transaction-related information when you interact with our Platform or third-party business partners.
Usage of Information
We use your personal data to:
- Provide the services you request.
- Assist business partners in handling and fulfilling orders.
- Enhance customer experience.
- Resolve disputes, troubleshoot problems, and inform you about updates.
- Conduct marketing research and analysis.
- Detect and protect against fraud or illegal activities.
You can opt-out of certain marketing communications at any time.
Sharing of Information
We may share your personal data internally within our group entities, corporate affiliates, business partners, and third-party service providers for providing access to services. We may also disclose data:
- To comply with legal obligations.
- To enforce our Terms of Use.
- To protect against fraud or illegal activities.
We do not sell your personal data to third parties for marketing purposes without your explicit consent.
Security Precautions
To protect your personal data from unauthorized access, loss, or misuse, we adopt reasonable security practices and procedures. However, no method of transmission over the Internet is 100% secure. Users must ensure the protection of their login credentials.
Data Deletion and Retention
You can delete your account from our Platform through your profile settings. However, in cases of pending grievances, claims, or transactions, we may refuse or delay deletion. Once deleted, you will lose access to your account and associated data.
Your Rights
You may access, rectify, and update your personal data directly through our Platform.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, and disclosure of your information as per this Privacy Policy. You may withdraw your consent by contacting our Grievance Officer. However, withdrawal of consent may affect access to certain services.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Please check for changes, and we may notify you about significant updates as required by applicable laws.
Grievance Officer
Name: Vaibhav Sharma
Designation: Owner
Company Name: Vidya IT Service
Address: 251, Pakka Bagh, Anaj Mandi, Hapur
Phone: 7078407051
Time: Monday – Friday (9:00 – 18:00)
